About
Jireh Homecare is an independent well established domiciliary care organisation within Birmingham and Worcester. We offer a range of community based health and social care services. Our professional and reliable homecare services are tailored to the needs of the service users in both the private and public sectors.
The service we offer is designed to meet the individual fundamental needs of our clients and also promote and support their rights, choices, independence and quality of life. We deliver the services which they require in the way they would prefer us to. Our aim is to help support them to continue to live as independently as possible in their home.
Jireh Home Care strives to achieve this by building a reputation for delivering an exceptional quality of service as well as conveying an attitude of genuine care and compassion for vulnerable adults and children within our community. A service delivered with great professionalism and respect.
I would like to thank the care workers of Jireh Homecare for the excellent service that they have been providing for my mum. I don’t know how or family would have coped without them, we are truly happy with the professionalism that we receive daily from their staff.
Mrs Mitchell, WorcesterSince I have transferred from another company to Jireh homecare I have seen my health improve. I am happier as I know that the care staffs allow me to be active in my care. They are always professional, I couldn’t have asked for a better service.
Mr Thomlinson, BirminghamOur Statement of Service
To deliver a service of the highest quality that will improve and sustain the client’s overall quality of life.
To match the nominated care worker as closely as possible with the client, and respecting the need to change the care worker in the event of subsequent non -compatibility.
To ensure that all service users are aware of the procedures of making compliments, comments and complaints.
To ensure that the service is delivered flexibly, attentively and in a non-discriminatory fashion, whilst respecting client right to independence, privacy, dignity, fulfilment, and the rights to make informed choices.
To manage the care service efficiently and effectively to make best use of resources and to maximise value for money for the purchaser / service user.
To ensure that clients needs and values are respected in matters of religion, culture, race or ethnic origin, sexuality and sexual orientation, political affiliation, marital status, parenthood and disabilities or impairments.
To involve service users and carers in the provisions, management and development of services, which will be monitored regularly as part of the quality assurance framework ensuring that the service is run in the best interests of our service users.